Shipping policy
Shipping Policy
We are committed to providing you with the best shopping experience, including a seamless and reliable shipping process. Please review our Shipping Policy to understand how we process and deliver your orders.
**1. Processing Time:**
Orders are typically processed within 1-2 business days after payment confirmation. Please note that this does not include weekends or holidays.
**2. Shipping Rates:**
Shipping costs are calculated at checkout based on the weight of your order, destination, and the shipping method selected. We offer various shipping options to meet your delivery needs If your purchase is below the FREE SHIP Purchase amount
**3. Domestic Shipping:**
We currently offer free shipping services when your purchase is over Seventy-five dollars. Estimated delivery times vary depending on your location, but standard shipping usually takes 3-5 business days. Expedited shipping options are also available for faster delivery @ a nominal fee.
Email us: byange88@gmail.com If you have any concerns before we ship out your order
**4. International Shipping:**
BYANGE proudly serves customers Globally. International shipping rates and delivery times vary based on the destination and selected shipping method. Customs fees, taxes, and duties may apply and are the responsibility of the customer.
**5. Order Tracking:**
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order by logging into your account if you signed up with us or using the provided tracking link to the carrier. We are not affiliated with shipping companies so please contact them.
**6. Delivery Issues:**
While we strive for timely deliveries, unforeseen circumstances such as weather conditions or customs delays may impact delivery times. If you encounter any issues with your delivery, please contact the courier or our support team. info@modestthing.com
**7. Address Accuracy:**
Please ensure that your shipping address is accurate and complete to avoid any delivery issues. We are not responsible for orders delivered to an incorrect address provided by you
**8. Lost or Stolen Packages:**
In the rare event that your package is lost or stolen, please contact our customer support team immediately after you have attained and we advise you to contact your local authorities as we will require a report number. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.
**9. Returns Due to Shipping Issues:**
If your order is returned to us due to an incorrect address, shipping-related issue, we will contact you for an updated address. Additional shipping charges may apply to reship or a restocking fee if we are unable to process your order
By placing an order within our platform you agree to the terms outlined in this Shipping Policy. If you have any questions or concerns, please contact our customer support team at info@modestthing.com
Thank you for shopping with us!